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How TB77 PDF Handles Your Personal Data

Every deposit through bKash, Nagad or Rocket, every login from your phone, and every hand you play at the Baccarat Live Table leaves a data trail we're responsible for protecting.

Data We CollectCookie UseAccount SecurityYour RightsContact Path
TB77 PDF How TB77 PDF Handles Your Personal Data
DATA HANDLING PATH

How We Protect What You Share

We separate the data tied to your gameplay — session logs from Baccarat Live Table, Sylhet Live Lobby or Crash Dice Roller — from the payment references linked to your bKash, Nagad or Rocket wallet, so a support agent checking one doesn't automatically see the other. Cookies keep your session active and help detect logins from a new device, prompting an extra verification step. We hold account and transaction records for as long as your account stays active, plus a retention window afterward, and you can ask us to explain or update what's kept by reaching support.

Cookie Use

Session cookies keep you logged into your account across page loads, while device cookies flag when your login comes from an unfamiliar phone or browser and trigger a check.

Account Security

Your password and any linked bKash, Nagad or Rocket wallet reference are stored separately from your gameplay history, and we ask for identity confirmation before changing account details.

Data Retention

We keep account and transaction records for as long as your account is open, plus a limited period after closure, mainly to resolve disputed deposits or withdrawals.

Requesting Changes

You can ask us to correct your registered mobile number, email or wallet reference, or request details on what's stored, by reaching support with your account identity confirmed.

REACH US DIRECTLY

Questions About Your Data

If you want to know exactly what we hold on your account, or you'd like a copy of your transaction history tied to a bKash, Nagad or Rocket payment, our support channels handle privacy questions the same way they handle account questions — directly, through your account. We ask for a quick identity check before releasing any personal data, since that same check is what keeps your wallet and game history safe from anyone else logging in. Response times vary depending on how much account history needs checking.

Live Chat Open live chat from your account dashboard and ask about the data we hold on your profile, deposits or wagering history — an agent will walk you through the verification step first.
Email Request Send a written request to our support email if you want a copy of your account data or wish to correct a detail like your registered mobile number linked to bKash or Nagad.
In-App Message Message us from inside the app on Android or iOS when you're on the move — the same identity check applies, so keep your registered phone number and login handy.

Privacy Policy Questions We Get Often

Here are the privacy questions we hear most from account holders across Bangladesh, covering what we collect, how bKash, Nagad and Rocket payment references are handled, and how you can reach support to check or correct what's on file.

We collect your mobile number, email and the payment wallet you register, such as bKash, Nagad or Rocket, along with transaction references for deposits and withdrawals and your gameplay session history.

No. We record the transaction reference needed to match your payment to your account balance, but your wallet PIN and password stay with your payment provider, not on our servers.

Yes, you can request a summary of your stored data through support, once we've confirmed your identity, and we'll explain what's kept and for how long it stays on file.

Cookies keep your session active between page loads, remember your login on a device you've used before, and help us flag a login attempt from an unfamiliar phone or browser.

How this policy applies can depend on your local law and eligible regions, so some data rights or disclosure steps may differ depending on where you're accessing your account from.

Message support from your account or by email, confirm your identity, and we'll update details like your registered mobile number, email address or linked wallet reference.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.